Reviews
February 16, 2022
homeowner
"When our shower started showing blue stains on its floor, I went to Wes' office in Pisgah Forrest, NC, for help. I had been referred to him by friends. Wes explained why the stains were appearing, and, remembering my high school chemistry, what he said made complete sense. I didn't realize that our well water was a bit acidic (pH of 6.5), and that that is very common in these WNC mountains. My home is plumbed with Pex--but the fittings are mostly copper. Our well water was slowly "eating" them up, and, at some point, pinhole leaks would develop. Wes installed a water neutralizing system, and provided a professional, friendly, no-pressure experience. If you're experiencing water issues of any kind, Wes Royal is the definitely the one to consult. "
December 23, 2021
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November 8, 2020
"Amazing customer service and responsiveness! I sent a chat message through the website on a Sunday afternoon and the owner personally called me back within an hour. I wanted my water tested and he talked me out of it - who does that? He then guided me through the various public websites to the water testing results for our community well system. He is so right; all the test information was there and then some.
This is a great example not only of world class customer service but also a company with integrity as a core value!"
November 5, 2020
"You will never find anybody as educated and dedicated to your home water needs an/or issues than this company. We tried! Not only does the owner really know what he's doing he goes up and above in any way it takes to help you get just what your desires are for your home water system(s). And if he says he is going to be there he will be there. We will never call anyone else!"
August 6, 2020
"You will never find anybody as educated and dedicated to your home water needs an/or issues than this company. We tried! Not only does the owner really know what he's doing he goes up and above in any way it takes to help you get just what your desires are for your home water system(s).And if he says he is going to be there he will be there. We will never call anyone else!"